Business Insight Report

Terms and Conditions

Effective: April 2025
Applies to: Business Insight Reports, Presented by BOLD Tech Partners

1. Scope of Services

BOLD Tech Partners, LLP (“Provider”) offers customized Business Insight Reports (“Service”) which include individualized business analysis, market research, operational review, and strategic recommendations. Each report is tailored to the selected report type(s) as defined in the client’s intake form submission (“Client”), such as Competitor Benchmark, Customer Experience Audit, Website Snapshot, etc.

2. Intake Form Requirement

Delivery timelines for the Service are contingent upon the completion of the Business Intake Form by the Client. Failure to submit the intake form in a timely or complete manner may result in delays.

3. Estimated Delivery Timelines

The Provider will make commercially reasonable efforts to deliver the selected Report(s) within 3–7 business days, starting from the date of completed intake form submission. Complex or multi-location requests may extend delivery timelines and will be communicated in advance.

4. Payment Terms

Full payment is required prior to the commencement of any work. All payments must be made in U.S. dollars unless otherwise agreed upon in writing.

5. Refund Policy

Due to the customized and consultative nature of the Service, all sales are final once work has commenced. Refunds are only available in the event of duplicate payment or failure to deliver the agreed-upon Service due to fault of the Provider.

If the Client is dissatisfied, the Provider may, at its sole discretion, offer one or more of the following:

  • Revisions or clarification of findings

  • A follow-up consultation (not to exceed 30 minutes)

  • Additional tailored resources, where applicable

6. No Guarantee of Results

This Service is for informational and consultative purposes only. The Provider does not guarantee any specific business outcomes, financial performance, or market success resulting from the use of the Report.

7. Client Acknowledgement

By submitting payment and completing the intake form, the Client acknowledges and agrees to the following:

  • The Service is non-refundable once initiated

  • Accurate, timely information must be provided to avoid delays

  • Delivery estimates are not guaranteed and may vary with complexity

8. Modifications

BOLD Tech Partners, LLP reserves the right to update these Terms and Conditions at any time. Continued use of the Service after modifications constitutes acceptance of the updated terms.

9. Governing Law

These Terms and Conditions shall be governed in accordance with the laws of the State of Iowa, without regard to conflict of law principles.

For questions, please contact:
📧 hello@boldtechpartners.com